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What is a lean-agile coach? Optimising and updating an organisation’s product requires many iterative processes, back-and-forth between departments. When a project is underway, the lean and agile approaches are two powerful methods to ensure consistent and continued results. Where both agile and lean approaches are ultimately aimed at improving

How to conduct a skills gap analysis “An investment in knowledge pays the best interest.” – Benjamin Franklin Learning and development along with a focus on employee engagement has been gaining in popularity in recent years.  Employees are much more vocal about their expectations for learning development and for employers to

The use of soft skills training to manage conflict in the workplace Few individuals are lucky enough to go through an entire career without ever experiencing a measure of conflict. In fact,  as many as 85% of employees, including leaders, experience conflict in the workplace at some point in their